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terms of service

Last Updated: 27th February, 2026

1. Introduction

Welcome to Elara Language School. These Terms of Service (“Terms”) govern your access to and use of our website, services, classes, content, and any related products offered by Elara Language School (“we,” “us,” “our”).

By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Eligibility

You must be at least 13 years old to use our services. If you are under 18, you must have consent from a parent or legal guardian to use the Services and agree to these Terms.

By using our site and services, you represent and warrant that you meet all eligibility requirements.

3. Services

Elara Language School provides:

  • Live, instructor-led language courses (online and where applicable, in-person)
  • Courses in French, German, Spanish, Chinese, Arabic, English, and additional languages
  • Flexible scheduling options
  • Group and one-on-one classes
  • Supplemental learning materials provided by Elara Language School

We reserve the right to modify, suspend, or discontinue any part of the Services at any time.

4. Registration and Accounts

To enroll in any course, you may be required to create an account and provide accurate, current information.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Not sharing your login with others

We reserve the right to suspend or terminate accounts that exhibit fraudulent or unauthorized activity.

5. Payments and Fees

All course fees must be paid in full or according to the payment plan specified at enrollment.

By making a payment, you agree that:

  • All fees paid are non-refundable unless otherwise specified
  • We may charge fees for late or missed payments
  • Pricing is subject to change with prior notice

Any promotions or discounts are subject to specific terms, which may include expiration dates or minimum purchase requirements.

6. Course Participation

When participating in our classes, you agree to:

  • Attend classes on time
  • Be respectful to instructors and other students
  • Comply with classroom rules and online etiquette
  • Use provided materials only for personal learning

We may remove or restrict access to users who disrupt classes or violate conduct expectations.

7. Intellectual Property

All content provided through Elara Language School — including videos, text, logos, graphics, curriculum materials, and course content — is owned by us or our licensors.

You may not:

  • Copy, distribute, modify, or sell our materials without written permission
  • Use our trademarks or logos without authorization

All rights not expressly granted are reserved by Elara Language School.

8. Privacy

Your use of our Services is also governed by our Privacy Policy. Please read the Privacy Policy carefully to understand how we collect, use, and protect your personal information.

9. Disclaimers

To the fullest extent permitted by law:

  • Our services are provided “as is” and “as available”
  • We do not guarantee any specific outcomes (e.g., certification results, fluency level)
  • We make no guarantees about uninterrupted service or error-free performance

10. Limitation of Liability

To the extent permitted by applicable law:

  • Elara Language School is not liable for indirect, incidental, or consequential damages
  • Our maximum liability to you is limited to the total amount you have paid for our Services
  • We are not responsible for third-party content, links, or external services

11. Refunds and Cancellations

Refunds, if offered, are subject to our Refund Policy. All cancellations must be made in accordance with the procedures outlined in the Refund Policy or course-specific terms.

12. Changes to These Terms

We may update or change these Terms at any time. The current version will be posted on this page with an updated effective date.

Your continued use of our services after changes indicates your acceptance of the revised Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the jurisdiction where Elara Language School is registered. Any disputes will be resolved through negotiation, mediation, or in a court of competent jurisdiction.